Alpha Erec Guarantee: Sixty Days From Purchase to Change Your Mind
Every Alpha Erec order placed through this website carries a 60-day money-back guarantee, counted from the date of purchase. To claim, ring order support on +1 (720) 619-8477 with the order ID, post the bottles back tracked to the New York returns desk, and the refund goes out 3–5 business days after the return is credited. It is a purchase policy, not a medical promise.
- 60 days from purchase
- 1 call to start a claim
- 3–5 business days to issue
The Alpha Erec guarantee, in one seal
One seal, one number and one route. Everything on this page follows from them.
The gold seal reads MONEY BACK GUARANTEE and sets 60 days inside the ring. On this desk the promise behind it is plain: 60 days from the date of purchase to decide whether the routine suits you, on every pack, with the refund route below.
Sixty days is long enough for the test that matters. The ingredient trials measured their changes at six to twelve weeks, so a buyer who starts the day the parcel lands is into week seven by day 50 and at the start of week eight by day 55, when the decision is due.
- 60 days from the date of purchase
- Every pack: two, three or six bottles
- Orders placed through this website’s order page
- Claimed by phone with the order ID
How to claim the Alpha Erec guarantee
From the call to the credit on your card, in the order they happen.
- 01
Call order support
Ring +1 (720) 619-8477 (7:00am–9:00pm, 7 days) inside 60 days of purchase and give the order ID. The website email cannot see orders, so a refund starts on the phone.
- 02
Pack the bottles
Put your full name, your email address and the order ID inside the parcel with the bottles.
- 03
Post it, tracked
Send it to the returns desk at 1515 Broadway, Floor 11, New York, NY 10036, USA. Return postage is yours; use a tracked service and keep the number.
- 04
Wait for the credit
The refund goes out 3–5 business days after the return is credited; the card issuer then takes a further 5–10 days to show it.
The website email, [email protected], cannot see orders. A claim starts with a call to +1 (720) 619-8477 (7:00am–9:00pm, 7 days) and the order ID.
Counting the Alpha Erec 60 days
The window is generous, but it starts before the parcel arrives. This is how the dates fall.
- Day 0
Purchase
The 60 days start here, on the date of purchase.
- Business days 3–5
The parcel arrives
The seller’s delivery estimate for most of the continental US.
- Day 50
Your check
About seven weeks into the routine. Compare how you feel with the note you made before the first gummy.
- By day 55
Decide and call
Leave room to ring order support and post the bottles inside the window.
- Day 60
The window closes
After this date the money-back guarantee no longer applies.
An Alpha Erec guarantee claim, worked through
One claim from order to credit, with the day each step usually falls on.
| Step | When | Note |
|---|---|---|
| You order | Day 0 | The guarantee starts on the purchase date |
| The parcel arrives | About day 5 | 3–5 business days, the seller’s estimate |
| First gummy | About day 5 | Start the day it lands and the routine keeps pace with the window |
| Take stock | Day 50 | About seven weeks into the routine |
| Call order support | By day 55 | Leaves time to post the bottles inside the window |
| The window closes | Day 60 | Claims start on or before this day |
| Refund issued | 3–5 business days after credit | Counted from when the returns desk credits the parcel |
| Credit on your card | A further 5–10 days | Set by your card issuer |
Put the dates in a calendar on the day you order. The two that matter are day 50, when you compare how you feel with your day-0 note, and day 55, when you either carry on or ring order support. Everything after the call runs on the post and the card issuer, not on the 60 days.
What to say when you call about Alpha Erec
A claim starts on +1 (720) 619-8477, 7:00am–9:00pm, 7 days. Four steps make it a short call.
- 01
Have the order email open
The order ID is the first thing you will be asked for. The purchase date on the same email shows the claim is inside 60 days.
- 02
Say you are using the guarantee
Tell order support you want to return the order under the 60-day money-back guarantee.
- 03
Confirm the returns address
Read it back: 1515 Broadway, Floor 11, New York, NY 10036, USA. Ask for anything else the desk wants in the parcel besides your name, email and order ID.
- 04
Note the call
Write down the date and time. If anything is queried later, it is the simplest record you can keep.
What the Alpha Erec guarantee is, and is not
Clear edges make a guarantee easier to use.
What the guarantee is
- A purchase policy: 60 days to decide whether the routine suits you
- For every pack ordered through this website
- A refund of the purchase once the return is credited
- Started with one call and the order ID
What the guarantee is not
- A medical promise or a promise of results
- A route for bottles bought from anyone else
- An email process: the website email cannot see orders
- Free return postage: posting the bottles back is the buyer’s cost
The money-back guarantee is a purchase policy, not a medical promise. It exists so that a fair eight-week test costs you nothing but return postage if the gummy turns out not to suit you.
The Alpha Erec seller’s route, and this desk’s
Two descriptions of a refund exist. This is which one applies to an order placed here.
This desk’s route
Ring order support with the order ID. Post the bottles back, tracked, to 1515 Broadway, Floor 11, New York, NY 10036, USA, with your full name, email and order ID inside. The refund issues 3–5 business days after the return is credited.
The seller’s page
An email route, with the buyer keeping the bottles, as the seller’s own page describes it. That is the seller’s wording, not this desk’s process.
Orders placed through this website follow this desk’s route, on the left. If you are unsure which applies to your order, the order email shows where you bought, and a call to order support settles it.
Six ways to make an Alpha Erec claim smooth
Small habits that keep a refund quick.
Keep the order email
The order ID in it is the first thing order support asks for.
Call by day 55
Leave time to post the bottles inside the 60 days.
Label the parcel inside
Full name, email and order ID on a note with the bottles.
Post it tracked
Keep the tracking number until the refund shows.
Allow the card time
Card issuers take a further 5–10 days to show a credit.
Call, do not email
The website email cannot see orders; the phone line can.
None of the six is complicated, and together they remove the usual reasons a refund slows down: a call without the order ID, a parcel that cannot be matched to an order, a return with no tracking, or a card statement read too early. Keep the email, the note and the number, and the claim runs on its own.
Alpha Erec guarantee questions
The questions order support hears most about refunds.
Do I have to send the Alpha Erec bottles back?
Yes, on this desk’s route. Post them tracked to 1515 Broadway, Floor 11, New York, NY 10036, USA, with your full name, email and order ID inside the parcel.
Who pays the return postage?
You do. Use a tracked service and keep the number until the refund appears.
Can I claim the guarantee by email?
No. The website email cannot see orders. Ring +1 (720) 619-8477 with the order ID.
When will the money reach my card?
The refund issues 3–5 business days after the return is credited, and card issuers take a further 5–10 days to show it.
Does the guarantee cover the 6-bottle pack?
Yes. Every pack ordered through this website has the same 60 days from the date of purchase.
Is the guarantee a promise that Alpha Erec will work?
No. The money-back guarantee is a purchase policy, not a medical promise.
Does a reorder get its own 60 days?
Every order placed through this website carries 60 days from the date of purchase, counted from that order’s own purchase date.
What if I miss the 60 days?
After day 60 the money-back guarantee no longer applies to that order, which is why this page suggests taking stock on day 50 and calling by day 55.
Does opening a bottle affect a claim?
Ask on the call. Order support confirms what to send back for your order before you post anything.
Try Alpha Erec with 60 days to decide
Pick two, three or six bottles. If the routine does not suit you, one call inside 60 days of purchase starts the refund.
Packs of 2, 3 or 6 bottles · 60 days to change your mind
Choose Your Alpha Erec PackOne gummy a day, with or without food · ships from the United States
Who publishes this Alpha Erec website?
- U.S. Food and Drug Administration. Questions and answers on dietary supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements